When Will My Order Be Delivered?

Once your Order has been confirmed via a Dispatch Confirmation, you will receive your Product(s) usually in 4 - 12 working days, depending on the shipping courier. An estimated delivery time frame and tracking number can be viewed when you click the link in your Dispatch Confirmation email.

Due to the on-going situation with COVID-19, delivery times have been extended to 15 - 25 working days (and possibly longer) due to slow moving air cargo transport. We're continously working to optimise for faster routes and we appreciate your patience over the following months.

Can't find the answers you're looking for? Please email us here and our customer service team will be in touch.